Transparent Public Records
for Accountable Government
Evidence-grade documentation for constituent interactions. FOIA-compliant call recording, public records management, and audit trails that meet transparency requirements.
Government Communications Need Better Documentation
Public agencies face unique challenges with accountability, transparency, and records retention.
FOIA Requests
Scrambling to reconstruct constituent conversations when public records requests arrive.
Accountability Gaps
No reliable record when constituent interactions are questioned or disputed.
Records Retention
Struggling to maintain required documentation for audits and oversight reviews.
Built for Public Accountability
Word Is Bond creates evidence-grade documentation for every government interaction.
FOIA-Ready Documentation
Every call is automatically recorded, transcribed, and retained according to public records requirements. Respond to FOIA requests in minutes, not days.
Constituent Interaction Tracking
Complete audit trail of all communications with citizens. Track promises made, follow-ups required, and resolution timelines.
Chain of Custody Protection
Immutable records with timestamps, speaker identification, and audit logs. Meets legal requirements for public records authentication.
Transparent Access Controls
Role-based permissions with complete audit trails. Know exactly who accessed what records and when, for oversight compliance.
Government Use Cases
Evidence-grade documentation for every type of government interaction.
Constituent Services
Record all citizen inquiries to city council offices, mayor's hotline, or 311 services.
- ✓Track issue resolution timelines
- ✓Document promises made to constituents
- ✓Public records for transparency reports
Public Benefits Administration
Document benefit eligibility calls, application guidance, and status updates.
- ✓Verify instructions given to applicants
- ✓Protect against fraud allegations
- ✓Appeal support documentation
Emergency Services Coordination
Record non-emergency calls for dispatch review, training, and accountability.
- ✓Quality assurance for dispatchers
- ✓Evidence for complaint investigations
- ✓Training material for new staff
Permitting & Licensing
Document all guidance provided to permit applicants and license holders.
- ✓Verify process instructions given
- ✓Defend against "misinformation" claims
- ✓Consistency in application guidance
Code Enforcement
Record violation notices, correction timelines, and compliance discussions.
- ✓Document warning notifications
- ✓Enforcement action evidence
- ✓Appeals hearing support
Voter Services
Document voter registration assistance, polling place information, and ballot inquiries.
- ✓Verify guidance provided to voters
- ✓Protect against disenfranchisement claims
- ✓Election integrity documentation
Built for Public Sector Compliance
Word Is Bond meets the unique requirements of government transparency and accountability.
Public Records Compliance
- ✓FOIA-Ready: Export call recordings and transcripts in response to public records requests
- ✓Retention Policies: Configurable retention schedules based on records management requirements
- ✓Audit Trails: Complete chain of custody documentation for every record
- ✓Redaction Tools: Protect sensitive information while fulfilling transparency obligations
Security & Access Control
- ✓Role-Based Permissions: Control who can access, export, or delete records
- ✓Access Logging: Track every access to every record for oversight compliance
- ✓SOC 2 Type II: Enterprise-grade security controls and annual audits
- ✓Data Sovereignty: Your data stays in your jurisdiction for local regulations
Quantified Results for Public Agencies
Bring Transparency to Your Agency
Schedule a demo to see how Word Is Bond can improve accountability and streamline public records management.
Questions? Contact our public sector team: government@wordisbond.ai